FOR TECH SUPPORT

Email: helpdesk@nelson.kyschools.us

Call ext: 2341 or 502-350-2340

CLICK HERE FOR TECHNOLOGY USER GUIDE

*Please sign into your Nelson County Schools account to access the Technology User Guide.

CLICK HERE FOR TECHNOLOGY TOOLS FOR EDUCATION

*Useful tips about ways to use your Chromebook in the classroom.

CLICK HERE FOR THE BUILDING ADMINS TECHNOLOGY GUIDE

*Users must be added to the document in order to access.

THINKCENTER is the name of our Student Tech Leader Helpdesk. Agents can provide great first response assistance. If you submit a ticket, one of our Agents may be by to assist you. Their main role is to keep our Chromebook fleet operational.


What is KnowBe4?

KnowBe4 is a leading security awareness training platform that equips employees with the knowledge and skills to identify and avoid cyber threats like phishing attacks.

Staying Sharp with KnowBe4:

Security Awareness Training: Look out for an email inviting you to complete (or revisit) the KnowBe4 training modules if you haven't already done so. Completing these modules will help you identify and respond to potential cyber threats. These training emails will come from do-not-reply@training.knowbe4.com.

Simulated Phishing Tests: Be on the lookout for occasional simulated phishing emails in your inbox. These tests help you practice identifying and reporting suspicious emails you might encounter.

Why It Matters:

Cybercrime Threat: Cybercrime, especially phishing attacks, continues to be a significant threat.

Your Role is Crucial: By completing the training and staying vigilant for suspicious emails, you play a vital role in protecting our company's sensitive information.

Together We're Secure!

Meet the Tech Team

  • Jesse Morgan

    Chief Information Officer

  • Aaron Smith

    Network Engineer

  • Cody Arnold

    Systems Administrator

  • Kollin Reynolds

    IT Support Specialist